Requests & tickets
Requests from staff, the client portal or a public link, with priority, SLA due time and full history.
ONE Tracking — maintenance requests to closed jobs
Every maintenance request in one place: who is on it, when they arrived, what they did and what the customer thought — with WhatsApp updates at every step.
Screens
Features
For maintenance companies, facility teams, system integrators and service departments.
Technician teams
One responsible technician plus helpers per job; everyone notified with the visit time.
Technician mobile app
Arrival with location, start, report with photos and the customer's signature from the phone.
Client portal & assets
Clients see their requests and devices; every device has a QR code that opens its history.
Quotations & visit costs
Quotes with reminders, visit costs and payment requests sent to the customer.
Ratings & bonus
Customers rate the company and the technician separately; ratings feed technician performance and bonus.
Live board & reports
A TV board of open jobs, technician performance, SLA breaches and PDF job reports.
Team attendance & payroll
Staff check in at the office, a request or a project, with leave and monthly payroll.
CONTACT ONE
Request a quotation
or a site survey.
Tell us what you need and our team will get back to you — or message us directly on WhatsApp.